Operational Checklist
The main operations occur in the **Visitor Log** and via the **Gatekeeper App**.
Processing a Check-In
When a visitor arrives:
- Verify OTP (for VIPs): Request the OTP from the visitor and enter it into the Gatekeeper dashboard.
- Check Expected List: For invite-link arrivals, search for their name in the "Expected Today" list.
- Spot Pass: For walk-ins, click "Spot Pass" and enter their details directly (no OTP needed).
- Submit: Click "Check In" to timestamp their entry.
Processing a Check-Out
Maintaining an accurate building log is vital:
- Individual Check-Out: At the exit point, the Gatekeeper searches the name in the "Active" list and clicks "Check Out".
- Status Update: The dashboard is updated instantly for all admins.